LogisticsOutbound call
Does it call recipients before delivery itself?
A shipment that shows up while the recipient is out is a wasted trip, forcing the driver back on the road and driving the delivery cost up. Fonify's AI employee calls every recipient scheduled for next-day delivery to confirm the time window, and if it doesn't work, reschedules it and notifies the driver. It makes over 600 delivery calls a day, reaches 89% of recipients, and cuts failed deliveries by 47%.
Is this your question: Does it call recipients before delivery itself?
Fonify calls recipients about shipments arriving tomorrow.
Outbound call0:00
live
- Fonify0:02· TR
Merhaba, yarın 10.00-13.00 arası teslimatınız var. Adreste olacak mısınız?
- Customer0:06· TR
Öğleden sonra daha iyi olur.
- Fonify0:10· TR
Tabii, teslimatı 14.00-17.00 dilimine aldım. Onay SMS'i gönderdim.
- Customer0:14· TR
Teşekkürler.
What happened behind the scenes
- Recipients were called for all of tomorrow's deliveries
- The delivery window was updated and the driver notified
- The risk of failed delivery dropped
Result
47%Fewer failed deliveries
+600Delivery calls per day
89%Recipients reached
Questions about this scenario
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