ExportOutbound call
Does it call foreign buyers back in their own language?
An export quote that goes unanswered rarely gets a second look from the buyer, and the opportunity dies without ever being followed up. Fonify's AI employee calls every buyer who received a quote in their own language, answers open questions, and drafts a revised quote (switching to CIF, for example) within the hour if asked. Calling in over 50 languages, it makes 18 follow-up calls a month and turns 38% of quotes into orders.
Is this your question: Does it call foreign buyers back in their own language?
Fonify calls foreign buyers who received a quote to follow up.
Outbound call0:00
live
- Fonify0:02· EN
Hello, I'm following up on the quote we sent for 5,000 units. Do you have any questions?
- Customer0:06· EN
Yes, can you do CIF instead of FOB?
- Fonify0:10· EN
Of course, I'll send a revised CIF quote within the hour.
- Customer0:14· EN
Perfect, thank you.
What happened behind the scenes
- Quoted buyers were called back in 50+ languages
- A revised CIF quote was prepared automatically
- The buyer's status was updated in the CRM
Result
50+Languages spoken
38%Quote-to-order
+18Follow-up calls per month
Questions about this scenario
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