ExportOutbound call
Does it call foreign buyers back in their own language?
An export quote that goes unanswered rarely gets a second look from the buyer, and the opportunity dies without ever being followed up. Fonify's AI employee calls every buyer who received a quote in their own language, answers open questions, and drafts a revised quote (switching to CIF, for example) within the hour if asked. Calling in over 50 languages, it makes 18 follow-up calls a month and turns 38% of quotes into orders.
Is this your question: Does it call foreign buyers back in their own language?
Fonify calls foreign buyers who received a quote to follow up.
Outbound call0:00
live
- Fonify0:02· EN
Hello, I'm following up on the quote we sent for 5,000 units. Do you have any questions?
- Customer0:06· EN
Yes, can you do CIF instead of FOB?
- Fonify0:10· EN
Of course, I'll send a revised CIF quote within the hour.
- Customer0:14· EN
Perfect, thank you.
What happened behind the scenes
- Quoted buyers were called back in 50+ languages
- A revised CIF quote was prepared automatically
- The buyer's status was updated in the CRM
Result
50+Languages spoken
38%Quote-to-order
+18Follow-up calls per month
Questions about this scenario
If the buyer objects to the price or the lead time, can Fonify handle that during the call?
Yes, Fonify addresses objections about price, lead time, or Incoterms in the same call, and if the buyer asks for a revised quote, it drafts that too.
How does Fonify know which buyers are due for a follow-up call?
Fonify pulls sent, still-unanswered quotes from your export CRM and quoting system automatically, building its own call list, and updates each buyer's status in the same system after every call.
If the buyer wants to place the order right there on the call, does Fonify handle payment or the contract itself?
No, Fonify doesn't touch payment or contract details. It notes that the buyer is ready to order and hands the call to your sales lead, who closes the deal with the buyer.
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