Can it talk shop with foreign buyers?
When a foreign buyer calls asking for an FOB price and sample lead time, a language barrier that leaves the question unanswered sends the deal straight to a competitor. Fonify's AI employee talks to the buyer in their own language using terms like FOB and CIF, gives sample and delivery timelines on the spot, and drafts the proforma invoice. It handles over 50 languages, never misses a call due to time zone differences, and adds 22 qualified buyers a month.
A buyer from Germany asks for a sample and FOB price.
- Customer0:02· EN
Hello, can you send a sample and your FOB price for 5,000 units?
- Fonify0:06· EN
Of course. For 5,000 units the FOB Izmir price is in the quote I'll email you now. Samples ship within 3 days.
- Customer0:10· EN
Great, what is the lead time for the full order?
- Fonify0:14· EN
Four weeks after order confirmation. Shall I prepare a proforma invoice?
- Speaks technical terms in 50+ languages (FOB, CIF, lead time)
- Quote and proforma invoice were prepared automatically
- The buyer was saved to the CRM and passed to the export team
Questions about this scenario
Besides FOB, can Fonify quote CIF or other Incoterms too?
Which system does the proforma invoice and quote get saved to?
If the buyer tries to negotiate the price or ask for special terms, who takes it from there?
Your AI employee starts work this week
A 30-minute discovery call — we draft a cost plan tailored to your business.