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Fonify
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Can it talk shop with foreign buyers?

When a foreign buyer calls asking for an FOB price and sample lead time, a language barrier that leaves the question unanswered sends the deal straight to a competitor. Fonify's AI employee talks to the buyer in their own language using terms like FOB and CIF, gives sample and delivery timelines on the spot, and drafts the proforma invoice. It handles over 50 languages, never misses a call due to time zone differences, and adds 22 qualified buyers a month.

Is this your question: Can it talk shop with foreign buyers?

A buyer from Germany asks for a sample and FOB price.

Inbound call0:00
live
  1. Customer0:02· EN

    Hello, can you send a sample and your FOB price for 5,000 units?

  2. Fonify0:06· EN

    Of course. For 5,000 units the FOB Izmir price is in the quote I'll email you now. Samples ship within 3 days.

  3. Customer0:10· EN

    Great, what is the lead time for the full order?

  4. Fonify0:14· EN

    Four weeks after order confirmation. Shall I prepare a proforma invoice?

What happened behind the scenes
  • Speaks technical terms in 50+ languages (FOB, CIF, lead time)
  • Quote and proforma invoice were prepared automatically
  • The buyer was saved to the CRM and passed to the export team
Result
50+Languages spoken
+22Qualified buyers per month
0Calls missed to time-zone gaps
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