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Fonify for trade fair and congress organisers

Let your AI employee absorb the call surge during fair week

Stand applications, visitor registration and questions from international attendees never go unanswered, even at peak fair traffic

Let your AI employee absorb the call surge during fair week
Why Fonify

Why fair organisers choose Fonify

Stand application pre-qualification

It captures company details, sector and requested square metres, explains the right hall and price tier, and hands the sales team a qualified lead

Visitor registration and accreditation

It completes free visitor registration over the phone, sends the invitation code and explains the entry rules

Answers international attendees in their own language

It speaks English, German, Arabic and Russian with attendees calling from abroad and walks them through the visa invitation letter process

Handles the fair week peak

During the build-up and opening day surge it answers hundreds of simultaneous calls at once

Logistics and build-up questions

It resolves recurring questions about build-up hours, vehicle access, power and internet requests before they reach the operations team

Routes sponsorship requests

It notes sponsorship and special partnership requests together with the budget range and warm transfers them to the right manager

Scenarios

What the AI employee does on trade fair calls

A company calls wanting to rent a stand

Fonify captures their sector and space requirement, explains the right hall and price tier, and books a meeting for the sales team

An attendee from abroad asks about a visa invitation letter

The AI employee continues in the attendee's language, lists the required documents and passes the request to the accreditation team

A stand contractor calls about vehicle access on build-up day

It states the build-up hours and the vehicle entrance gate, takes the plate number and adds it to the operations list

Calling last year's exhibitor for the new season

It recalls their previous stand, explains the early booking advantage and records the renewal request

Integrations

It connects to your fair operations tools

The AI employee connects to your registration and sales systems, and the workflow you set up before the fair stays intact

  • Stand requests and sponsorship leads recorded in your CRM
  • Visitor and accreditation entries into the attendee registration system
  • Sales team discovery meetings over Google Calendar
  • Invitation codes and build-up notices over WhatsApp Business and SMS
Industry FAQ

Top questions from this industry

Can Fonify really handle hundreds of calls arriving at the same time during fair week?
Yes, there is no simultaneous call limit. In the build-up and opening day surge every caller is answered at once, so nobody is put in a queue to wait.
Does it convey square metre and hall pricing correctly when taking a stand request?
It uses the halls, square metre bands and price tiers you define for the fair. It explains the tier matching the request and transfers negotiation calls to the sales team.
Which languages can it speak with attendees calling from abroad?
It speaks more than fifty languages with a natural accent, including English, German, Arabic and Russian. It detects the caller's language in the first sentence and continues in it.
If the fair calendar is only a few weeks a year, is Fonify still needed in between?
Out of season the line handles sponsorship and early booking calls and keeps feeding the exhibitor list. When volume drops so does usage, with no fixed staffing cost.
Related industries

How Fonify works in adjacent industries.

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