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Distance Sales Agreement

Last updated: 01 February 2026

Contents

PARTIES

BUYER: NAME: ADDRESS: SELLER: NAME: ADDRESS: By accepting this agreement, the BUYER acknowledges that upon confirmation of the order subject to this agreement, they shall be obliged to pay the order price and any stated additional charges such as shipping and taxes, and that they have been informed thereof.

DEFINITIONS

The following terms shall have the meanings set out below for the purposes of the interpretation and application of this agreement. MINISTER: The Minister of Customs and Trade, MINISTRY: The Ministry of Customs and Trade, LAW: Law No. 6502 on the Protection of Consumers, REGULATION: The Regulation on Distance Contracts, SERVICE: Any consumer transaction other than the supply of goods undertaken or committed to be undertaken in return for a fee or benefit, SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf of or on account of the person offering the goods, BUYER: The natural or legal person who acquires, uses or benefits from a good or service for non-commercial or non-professional purposes, SITE: The website belonging to the SELLER, ORDERING PARTY: The natural or legal person who requests a good or service via the SELLER's website, PARTIES: The SELLER and the BUYER, AGREEMENT: This agreement concluded between the SELLER and the BUYER, GOODS: Movable property which is the subject of the purchase and intangible goods such as software, sound, image and the like prepared for use in electronic environment,

SUBJECT MATTER

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product ordered by the BUYER via the SELLER's website in electronic form, the qualities and sale price of which are specified below, in accordance with Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts. The prices listed and advertised on the site are the sale prices. Advertised prices and promises are valid until updated or changed. Prices advertised for a limited period are valid until the end of the specified period.

SELLER INFORMATION

Title: DefSoft Bilişim Teknolojileri A.Ş. Address: Ankara, Türkiye Phone: Fax: Email: [email protected]

BUYER INFORMATION

Delivery recipient: Delivery address: Phone: Email/username:

ORDERING PARTY INFORMATION

Name/Title: Address: Phone: Email/username:

PRODUCT(S) / GOODS SUBJECT TO THE AGREEMENT

7.1. The essential characteristics of the goods/product(s)/service (type, quantity, brand/model, colour, number of items) are published on the SELLER's website. If a campaign has been organised by the seller, you may review the essential characteristics of the relevant product during the campaign period. Valid until the campaign date. 7.2. Prices The prices listed and advertised on the site are the sale prices. Advertised prices and promises are valid until updated or changed. Prices advertised for a limited period are valid until the end of the specified period. 7.3. Taxes and Payments The total sale price including all taxes of the goods or services subject to the agreement is shown below. Product Description | Qty | Unit Price | Subtotal (VAT incl.) Product 1 | 1 | 100.00 TL | 100.00 TL Shipping: 20.00 TL Total: 120.00 TL

INVOICE INFORMATION

Name/Title: Address: Phone: Email/username: Invoice delivery: The invoice will be delivered to the invoice address together with the order upon delivery of the order.

GENERAL PROVISIONS

9.1. Information and Acceptance The BUYER accepts, declares and undertakes that they have read the essential characteristics of the product subject to the agreement, the sale price and payment method and the pre-information on delivery on the SELLER's website, that they are informed, and that they have given the necessary confirmation in electronic form. 9.2. Delivery Period Each product subject to the agreement shall be delivered within the period specified in the pre-information section on the website, depending on the distance to the BUYER's place of residence, without exceeding the statutory 30-day period.

RIGHT OF WITHDRAWAL

Where the distance contract relates to the sale of goods, the BUYER may exercise the right of withdrawal from the contract by rejecting the goods without giving any reason, provided that they notify the SELLER within 14 days from the date of delivery of the product to themselves or to the person/institution at the address they have indicated.

PRODUCTS EXCLUDED FROM THE RIGHT OF WITHDRAWAL

Products prepared in accordance with the BUYER's request or clearly for their personal needs, such as underwear, cosmetic products and single-use products, are excluded from the scope of the right of withdrawal.

COMPETENT COURT

Complaints and objections arising from this agreement shall be submitted to the consumer arbitration board or consumer court in the place of the consumer's residence or where the consumer transaction was concluded.

ENTRY INTO FORCE

The BUYER acknowledges, declares and undertakes that they have read all terms and explanations in this agreement, obtained the order and payment information accurately and completely, and confirmed it electronically.

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