Does the AI employee correctly explain VAT, income tax, and corporate tax filing deadlines to clients?

Yes, it correctly explains current filing deadlines and the required document list to clients. It recognizes sector terms such as VAT, withholding tax, and corporate tax. It doesn't create confusion.

Does the AI employee connect to the e-filing system and pre-accounting software like Logo and Mikro?

Yes, it automatically writes client appointment and reminder details into the office's pre-accounting software and calendar. It integrates with common systems like Logo, Mikro, and Luca, or with custom software through an open API.

Does it transfer the call to the accountant for a complex tax audit or inspection question?

Yes, for questions that require technical judgment on a tax audit or inspection, it transfers the call to the relevant accountant along with a summary of the conversation. It doesn't offer opinions beyond general information. The decision stays with the client's own accountant.

How long does setup and onboarding take for an accounting firm?

Setup is usually completed within a few business days and the line goes live. The office's service package, pricing, and appointment rules are defined, and the existing phone number is redirected to the new system without changing.

Fonify for accounting firms

Tax filing and client calls never go unanswered, even after hours

For accounting and tax advisory firms, appointment, filing reminder, and document tracking calls are handled by your AI employee without wearing out your office team

Get an offer Hear the AI employee

Tax filing and client calls never go unanswered, even after hours

Why Fonify

Why accounting firms choose Fonify

Appointments are always open

During off-hours and the busy filing season, Fonify books the calling client's appointment straight into the calendar

Tax filing and deadline reminders

Reminds clients of VAT, income, and corporate tax deadlines, and requests the required documents in advance

Document collection tracking

Tracks missing invoices, receipts, and paperwork, and calls the client to complete missing documents

Fee and quote questions

Answers service scope and fee questions with standard information, and logs quote requests

Regulatory information

Answers frequently asked questions on current regulations and incentives from the right source, and routes to a specialist when detail is needed

Smart handoff to the accountant

For complex tax or audit questions, warm-transfers to the right accountant along with a summary of the conversation

Scenarios

What the AI employee does on accounting firm calls

A client whose VAT filing deadline is approaching asks about a missing document

Fonify reads the missing paperwork list, reminds the client, and sets an appointment for delivery

A new client calls to find out the service fee

The AI employee explains service packages and the price range, gathers information for a detailed quote, and passes it to the office

A client calls wanting an appointment during corporate tax season

Offers a suitable day, drops the appointment into the calendar, and sends the required document list via SMS

A client calls asking about an incentive or exemption

Gives general information, and leaves a callback request for the accountant if the client's situation needs specific assessment

From theory to the field

One call, start to finish

We don't tell, we show: exactly what happens in one call in this sector.

Accounting

Is this your question: Does it handle sensitive financial matters securely?

VAT filing deadline day. A taxpayer calls in a panic.

Inbound call0:00

live

Customer0:02· TR
Tomorrow is the VAT filing deadline and I couldn't get my documents ready in time, what should I do?
Fonify0:06· TR
Let's stay calm and get a clear picture first. Do you have your invoices and expense documents on hand?
Customer0:10· TR
Most of them, but a few invoices are missing.
Fonify0:14· TR
Got it, I've noted that the missing invoices are due today; your accountant will call you today and plan to make the deadline.
Customer0:18· TR
Thank you so much, I feel a bit more at ease.
Fonify0:22· TR
You're welcome, our accountant will contact you by 3:00 PM at the latest.

What happened behind the scenes

The call was recorded in compliance with data protection law, taxpayer data was kept encrypted
The list of missing documents was sent to the accountant
The deadline-day filing status was logged to the tracking list

Result

97%Deadline-day calls answered

< 1 MINAverage pickup

0Missed filing-deadline call

See all sector scenarios

Integrations

Talks directly to your office tools

The AI employee connects to your appointment and client tracking systems, your existing workflow stays the same

Automatic client appointment entry into your accounting software
Accountant calendar sync via Google Calendar
Filing and document reminder messages via WhatsApp Business
Appointment confirmation and deadline alerts via SMS

Industry FAQ

Accounting real call scenarios

See how inbound and outbound calls are handled with Fonify, straight from the call itself.

Related industries

How Fonify works in adjacent industries.

Posts For Your Industry

Accounting firm phone assistant AIDiscover a KVKK compliant phone assistant AI that handles calls, automates appointments and document flows for accounting offices. Boost efficiency with Fonify.Jul 19, 2026

Hire your AI employee for Accounting

Try live an AI employee that answers Accounting calls 24/7

Have the AI employee call me Get a quote