Does it handle sensitive financial matters securely?
On VAT filing deadline day, taxpayers call in a panic because their documents aren't complete. Fonify's AI employee calms the caller down, notes which documents are missing, and makes sure the accountant calls back the same day. It answers 97% of deadline-day calls, greets callers in under a minute on average, and lets no filing call go missed.
VAT filing deadline day. A taxpayer calls in a panic.
- Customer0:02· TR
Tomorrow is the VAT filing deadline and I couldn't get my documents ready in time, what should I do?
- Fonify0:06· TR
Let's stay calm and get a clear picture first. Do you have your invoices and expense documents on hand?
- Customer0:10· TR
Most of them, but a few invoices are missing.
- Fonify0:14· TR
Got it, I've noted that the missing invoices are due today; your accountant will call you today and plan to make the deadline.
- Customer0:18· TR
Thank you so much, I feel a bit more at ease.
- Fonify0:22· TR
You're welcome, our accountant will contact you by 3:00 PM at the latest.
- The call was recorded in compliance with data protection law, taxpayer data was kept encrypted
- The list of missing documents was sent to the accountant
- The deadline-day filing status was logged to the tracking list
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