FitnessOutbound call
Does it call people who missed a trial class itself?
Prospects who sign up for a trial class often miss it because of a busy schedule, and if the gym doesn't call them back, that prospect is gone for good. Fonify's AI employee calls the no-shows itself, offers a new day, adds them to a suitable group class, and updates the prospect's status in the CRM. It converts 44% of these re-invitations into attendance, makes 62 invitation calls a month, and turns 19% of those into memberships.
Is this your question: Does it call people who missed a trial class itself?
Fonify calls prospects who missed their trial class and invites them again.
Outbound call0:00
live
- Fonify0:02· TR
Hi, you signed up for a trial class last week but couldn't make it. Shall we set up a new day?
- Customer0:06· TR
Yes, I missed it because of work. Can we do the weekend?
- Fonify0:10· TR
Saturday at 10:00 AM group class is open, shall I add you?
- Customer0:14· TR
Sure, thank you.
What happened behind the scenes
- Prospects who missed a trial class were called automatically
- A new trial class appointment was created
- Prospect status was updated in the CRM
Result
44%Re-invite attendance
+62Invite calls per month
19%Additional membership conversion
Questions about this scenario
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