Does it give membership and package info live from the system?
When a prospective member asks about pricing and class times and doesn't get a straight answer right away, they hang up and check another gym. Fonify's AI employee reads membership pricing and class availability from the system live, books a free trial class, and logs the prospect in the CRM. It answers 85% of membership questions, books 47 trial classes a month, and converts 36% of those prospects into members.
A prospective member asks about package prices and available times.
- Customer0:02· TR
How much is your monthly membership, and do you have group classes in the morning?
- Fonify0:06· TR
Standard membership is 1,200₺, our 8:00 AM pilates class is available. I can start your membership right away if you'd like.
- Customer0:10· TR
I'd like to try a trial class first.
- Fonify0:14· TR
Sure, I've booked your free trial class for tomorrow at 8:00 AM, your spot is reserved.
- The class schedule and occupancy were queried live from the membership system
- A trial class reservation was created
- The prospective member was logged into the CRM
Questions about this scenario
What membership and class information can it give in real time?
How does it check class availability in real time?
If a prospect mentions a health condition or asks for a custom program, who does the call go to?
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