Real EstateInbound call
Does it both take listing calls and call back?
A buyer who calls about a specific listing and gets no answer calls another agency within minutes, and interested buyers who couldn't be reached often fall out of the pipeline without a callback. The Fonify AI employee answers the listing call instantly, gives unit details and available viewing times, and calls back the buyers it missed that same day. That adds 52 appointments a week, with a 64% callback reach rate.
Is this your question: Does it both take listing calls and call back?
A caller asks about a listed apartment by its listing number.
Inbound call0:00
live
- Customer0:02· TR
1024 numaralı ilandaki daireyi görebilir miyim?
- Fonify0:06· TR
Tabii, 2+1 daire hâlâ müsait. Yarın 15.00 veya cumartesi 11.00 uygun mu?
- Customer0:10· TR
Cumartesi 11.00 olsun.
- Fonify0:14· TR
Yazdım. Randevunuzu oluşturdum, konum ve detayları SMS ile gönderiyorum.
What happened behind the scenes
- Called back 40 interested-but-unreachable customers the same day (outbound)
- The viewing appointment landed on the calendar
- The new inquiry was saved to the CRM as a hot lead
Result
88%Listing calls answered
+52Viewings booked per week
64%Callback reach rate
Questions about this scenario
Can it give information on more than one listing at a time?
Yes, Fonify knows the current status of every listing in your portfolio. It finds the right unit for whoever calls with a listing number, explains price and features, and suggests an available viewing time.
When does Fonify find out a new listing has been added?
Fonify is connected to your real estate CRM and listing system, and syncs new or sold listings instantly. If someone calls about a unit that's already sold, it knows right away and redirects them.
What happens if a buyer wants to make an offer or negotiate on the spot?
Fonify doesn't adjust the sale price on its own. When a serious offer comes in, it transfers the call to the assigned agent and logs the offer details as a note in the CRM.
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