TourismOutbound call
Does it call tourists pre-trip in their own language?
If a traveler booked on a Cappadocia balloon tour can't confirm pickup time, they miss the early morning departure and the tour leaves with an empty seat. Fonify's AI employee calls every participant before the trip in their own language, confirms the pickup time, and emails the details. It speaks over 50 languages, reaches 93% of participants, and never misses a transfer.
Is this your question: Does it call tourists pre-trip in their own language?
Before the tour, Fonify calls attendees to confirm transfer and details.
Outbound call0:00
live
- Fonify0:02· EN
Hello, I'm calling about your Cappadocia tour tomorrow. Shall I arrange the hotel pickup?
- Customer0:06· EN
Yes, please. What time?
- Fonify0:10· EN
Pickup at 5 AM for the balloon ride. I've emailed the details.
- Customer0:14· EN
Great, thank you.
What happened behind the scenes
- Tour attendees were called in their own languages
- The transfer was arranged and added to the itinerary
- The details were emailed
Result
50+Languages spoken
93%Attendees reached
0Missed transfers
Questions about this scenario
If a traveler wants to change their transfer time, can Fonify handle that on the call?
Yes, if a traveler wants to change the transfer time or hotel address, Fonify updates the tour schedule with the new time and notifies the driver and guide with the current details.
How does Fonify get the participant list and transfer times?
Before every tour, Fonify automatically pulls the participant list and transfer times from your tour booking system and starts calling in that order, so no one has to prepare a list by hand.
If the traveler raises a complaint or an unusual request, at what point does the call get handed to a person?
When a complaint or an out-of-the-ordinary request comes up, Fonify doesn't try to resolve it alone. It passes the note to the tour operator and can transfer the call directly to a staff member.
Your AI employee starts work this week
A 30-minute discovery call — we draft a cost plan tailored to your business.