HotelOutbound call
Does it call guests before arrival itself?
If a guest isn't reached the day before check-in, arrival time, transfer needs, and special requests all show up as a surprise at the front desk. The Fonify AI employee calls every guest checking in tomorrow, collects their expected arrival time, asks about transfer and extra service needs, and passes the note to reception and operations instantly. With over 120 pre-arrival calls a week, 88% of guests get reached.
Is this your question: Does it call guests before arrival itself?
Fonify calls guests arriving tomorrow to gather details.
Outbound call0:00
live
- Fonify0:02· TR
Merhaba, yarınki konaklamanız için aradım. Tahmini giriş saatinizi öğrenebilir miyim?
- Customer0:06· TR
Akşam 18.00 gibi.
- Fonify0:10· TR
Not aldım. Havaalanı transferi ister misiniz?
- Customer0:14· TR
Evet, lütfen.
What happened behind the scenes
- All guests arriving tomorrow were called
- A transfer request was created and sent to operations
- A welcome note landed at the front desk
Result
88%Guests reached
15%Add-on sales
+120Pre-arrival calls per week
Questions about this scenario
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