FinanceOutbound call
Can it really handle sensitive conversations?
Calling customers about overdue balances takes time and requires the right tone. The Fonify AI employee calls customers itself for late payments, reminds them of the balance politely and clearly, offers payment options, and records the outcome in your system.
Is this your question: Can it really handle sensitive conversations?
An overdue balance. Fonify makes the call itself.
Outbound call0:00
live
- Fonify0:02· TR
İyi günler, ABC Finans adına arıyorum. Vadesi geçen 3.450₺ bakiyenizle ilgili bilgi vermek istedim.
- Customer0:06· TR
Şu an tamamını ödeyemem, biraz zamana ihtiyacım var.
- Fonify0:10· TR
Anlıyorum. Dilerseniz bakiyeyi 3 taksite bölelim, ilk taksit gelecek hafta olsun. Uygun mudur?
- Customer0:14· TR
Olur, böyle daha rahat olur.
- Fonify0:18· TR
Harika, ödeme planınızı oluşturdum ve SMS ile gönderiyorum. İyi günler dilerim.
What happened behind the scenes
- The call was recorded in a KVKK-compliant way, the payment promise logged to the CRM
- An installment plan was created and a reminder SMS scheduled
- The customer was tagged 'payment intent: hot'
Result
321Companies called
₺208,088Total collected
30.8%Collection rate
Questions about this scenario
Your AI employee starts work this week
A 30-minute discovery call — we draft a cost plan tailored to your business.