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Fonify
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Health TourismOutbound call

Does it call the patient to follow up after a quote itself?

Patient prospects who received a health tourism quote and never get a follow-up stay undecided and usually book with another clinic. Fonify's AI employee calls every prospect who received a quote itself, answers their hesitations, pins down the travel and procedure dates, and logs the appointment in the coordination calendar. It brings the quote-to-booking conversion rate to 42%, makes 24 follow-up calls a month, and leaves not a single quote without a follow-up.

Is this your question: Does it call the patient to follow up after a quote itself?

Fonify calls health tourism patients who received a quote to follow up.

Outbound call0:00
live
  1. Fonify0:02· TR

    Hi, have you had a chance to review the hair transplant package quote we sent last week?

  2. Customer0:06· TR

    Yes, I reviewed it, I'd like to firm up the dates.

  3. Fonify0:10· TR

    I can offer two dates next month, including flights and hotel. Which one works for you?

  4. Customer0:14· TR

    The second date works, let's go with that.

What happened behind the scenes
  • All quoted patients were called automatically for follow-up
  • The travel and procedure dates were logged to the coordination calendar
  • Patient status was updated in the CRM and passed to the coordinator
Result
42%Quote-to-appointment conversion
+24Follow-up calls per month
0Quote left without follow-up
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