EventsInbound call
Does it check availability and capacity instantly?
A caller asking about date and capacity for a wedding or a large event who doesn't get an instant answer usually starts calling another venue. The Fonify AI employee checks the event calendar in real time, calculates the package price for the requested date and headcount, and books a venue tour if the caller is interested. 84% of pricing questions get answered instantly, adding 19 venue tours a month.
Is this your question: Does it check availability and capacity instantly?
Someone asks about dates and pricing for a 200-guest wedding.
Inbound call0:00
live
- Customer0:02· TR
15 Haziran'a 200 kişilik düğün için yeriniz var mı?
- Fonify0:06· TR
Bir bakayım... 15 Haziran akşamı müsait. 200 kişilik paket fiyatımızı ve menüyü hemen iletebilirim.
- Customer0:10· TR
Harika, gelip görebilir miyiz?
- Fonify0:14· TR
Tabii, salonu gezmeniz için cumartesi 13.00'e randevu oluşturdum.
What happened behind the scenes
- Availability was checked from the calendar in real time
- Package and price were auto-calculated by capacity
- Call details were logged to the CRM and the sales team notified
Result
84%Pricing questions answered
+19Venue visits per month
< 1 MINAvailability answer
Questions about this scenario
Can it price different capacities and packages?
Yes, Fonify calculates the current price instantly based on the requested headcount and chosen package, explains the menu options, and suggests an alternative date or venue if needed.
Where does it see the venue's booking calendar?
Fonify connects to your event booking and calendar system, reads real-time availability for every date, and updates the calendar itself once a new booking is confirmed.
What happens with a special request or a large-budget event?
For requests that go beyond the standard package, whether large or custom, Fonify passes the note to the sales team instead of quoting a price, and can transfer the call directly to a manager if needed.
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