Does it both answer parents and call them back?
When a parent asking about new-term enrollment and fees can't get a clear answer right away, they hang up and start looking at another school. Fonify's AI employee explains class and payment options on the spot, invites the parent to an intro meeting, and calls back the next day anyone who showed interest but didn't enroll. It answers 87% of parent calls, books 41 intro meetings a month, and converts 58% of those callbacks into enrollments.
A parent asks about new-term enrollment and fees.
- Customer0:02· TR
Yeni dönem kayıtları başladı mı, ücretler ne kadar?
- Fonify0:06· TR
Evet, kayıtlar açık. Sınıf ve ödeme seçeneklerini hemen iletebilirim. Tanışma görüşmesine davet edeyim mi?
- Customer0:10· TR
Olur, ne zaman gelebilirim?
- Fonify0:14· TR
Çarşamba 16.00'ya randevu oluşturdum, detayları SMS ile gönderdim.
- Called back interested-but-unenrolled parents the next day (outbound)
- An intro meeting was booked
- The parent inquiry was saved to the CRM
Questions about this scenario
Can Fonify give different fee and program information based on the child's age and grade?
How does the intro meeting appointment get onto the school's enrollment calendar?
If a parent tries to negotiate a scholarship or a special circumstance, does Fonify make that call itself?
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