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EducationOutbound call

Does it call interested parents back itself?

A parent who got information about the school but hung up without enrolling loses interest and quietly enrolls their child elsewhere if no one follows up. Fonify's AI employee automatically calls these parents back, reminds them of the early enrollment discount, and books an intro meeting on the spot if they're interested. It calls over 120 parents a week, converts 58% of those callbacks into enrollments, and no interested parent falls through the cracks.

Is this your question: Does it call interested parents back itself?

Fonify calls parents who inquired but didn't enroll.

Outbound call0:00
live
  1. Fonify0:02· TR

    Merhaba, geçen hafta yeni dönem için bilgi almıştınız. Sorularınızı yanıtlayabilir miyim?

  2. Customer0:06· TR

    Ücretlerde indirim var mı?

  3. Fonify0:10· TR

    Erken kayıt indirimimiz bu hafta sürüyor. Tanışma görüşmesine davet edeyim mi?

  4. Customer0:14· TR

    Olur, perşembe gelebilirim.

What happened behind the scenes
  • Parents who hadn't enrolled were auto-called
  • An intro meeting was created
  • Parent interest was updated in the CRM
Result
58%Callback conversion
+120Haftalık veli araması
0Missed interested parents
FAQ

Questions about this scenario

If a parent asks a new question during the callback, can Fonify answer it the same way it did on the first call?
Yes, Fonify answers new questions raised during the callback with the same information it used on the first call, walking through fee and program details again and inviting the parent to an intro meeting.
How does Fonify decide which parents to call back?
Fonify automatically pulls the list of parents who haven't enrolled from your student information system every day, works through the calls in order, and writes the result back to the same system.
If a parent reacts negatively or complains during the callback, how does Fonify end the call?
If it gets a negative reaction or a complaint, Fonify doesn't keep pushing to persuade the parent. It listens politely, passes the note to the enrollment coordinator, and can transfer the call directly to a staff member.

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